Principal Technical Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-239938)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Technical Program Manager Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
• Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner
• Tracks and manages manifest definitions, release integration, timing, scope, and delivery
• Provides ongoing updates (with data) on the state of delivery
• Proactively manages all dependencies, ensuring all outputs are production-ready at launch

Responsibilities
• Define and organize the work, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution
• Trusted to operate with complete independence and focus on ambiguous areas. Creates the correct sense of urgency for delivery. Identifies and fills gaps between regions, architectures, and organizations. Work sets an example for others to follow. Manages escalations (is escalated to).
• Manages across the portfolio assessing business/technical trade-offs while working across organizations for ways to align teams, technologies (i.e. the infrastructure used to build/deploy/operate services), and organizations into approaches that optimize organizational structures and operating mechanisms. Adept at building consensus and leading the resolution of contentious issues.
• Communicates complex issues and decisions in clear and concise summaries to all types of audiences. Communications are instructional (i.e. provide insights and lessons learned). Drive mindful discussion with business and technical stakeholders that lead to timely decisions
• Drives simplification in complex architectures/integrations to enable speed of delivery within a program area. Knows when additional technical guidance is required (i.e. from principal engineers and SMEs). You may be considered an expert in a particular technology, product, or domain.
• Business outcome may be defined, but program/product/technical strategy is not. Embraces ambiguity and confusion as an opportunity to step up and drive clarity of execution across the board.
• Decomposes complex processes into simple straightforward solutions. Force multiplier - educates the larger TPM and engineering community on best practices within (organization, location, program). Contributions are noteworthy and recognized across Mastercard (i.e. bottleneck reduction, engineer efficiency, product quality)
• May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better, and cheaper.
• Influence dependent organization's roadmaps by contributing to their planning documents and goal-setting exercises
• Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events
• Plays an active role in mentoring and recruiting others

All about you:
• Demonstrated experience with leading multi-products/multi-workstream Agile execution. Managing multi-stakeholder program in a global organization or equivalent type organization.
• Demonstrated ability to operate with independence and autonomy.
• Clearly articulates scope, timelines, dependencies, owners, actions, risks, and mitigation plans.
• Reports progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program.
• Regularly reviews metrics and proactively seeks out new and improved data/mechanisms for visibility, ensuring the program stays aligned with organization objectives.
• Guide multiple product engineering teams to break down problems, organizing work, work with Technical Program Managers (Scrum Masters) with planning sprints, to deliver technical programs in agile delivery models (Scrum, Kanban, etc.)
• Proven track record of data driven decision-making and applying continuous improvement methodologies across teams.
• Ability to communicate with executives, peers, and staff with impact, eloquence, and authenticity.
• Experienced with driving change, influencing dependent teams. while commanding the respect of the individuals you work with across the organization.
• Certified ScrumMaster certified, SAFe Agile certification is an added advantage. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $138,000 - $230,000 USD

 Apply on company website