Description
# Position Summary The Program Coordinator is responsible for the overall administration of Mary Greeley Medical Center#s IOP Program. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) strategic planning, program administration, and development; and 3) provide high-quality therapeutic services including group therapy, individual therapy, family therapy and therapeutic consults. Unit Specific Position Responsibilities Completes the full inquiry/intake process, including the phone call, follow up consults with MD, and completes any patient referrals before admission, schedules in-person assessments, confirms insurance coverage and follows up with patients# providers Assesses information at intake; formulates accurate diagnostic impressions and appropriate treatment goals; identifies factors which may interfere with obtaining maximum benefits from treatment. The assessment must be completed within 24 hours of the intake Provides screenings to ensure eligibility of all prospective clients Fulfills patient requests for referrals (ex. New Therapist or medication provider, IHH, domestic violence resources and referral to community resources), collects and researches resources for any and all patients Provides supplemental direct services as part of the specialized function Completes the full admission process. This includes reviewing the patient file; demographics, and preparing paperwork (Prepping ROIs All signature pages, safety plans, health assessments, SI screenings, etc.). Ensures all paperwork is ready for the patient to complete during the assessment Orients the patients to the Unit and confirms the admission with the MD; obtains signed Order and certification of admission. Completes the clinical report within the psychosocial Completes follow up assessment therapy summaries and conclusion of data work with the patients and the MD; schedules a start date for the patients; and schedules a psych evaluation with the MD Prepares initial treatment plans, scheduled follow up plans and/or reassessments Monitors and transcribes treatment plan notes to reflect patients# progress, reflecting data of development and reassessment of treatment to support patients in ongoing services Directs the development and implementation of diagnostic procedures; monitors them for consistent application within the program and compliance with state certification and established clinical standards Coordinates the provision of treatment activities among program units for efficient application and beneficial impact on clients Responsible for crisis calls and evaluations for IOP clients and family members engaging the service Coordinates/communicates with other providers to increase the effectiveness of treatment Prepares for and completes all group therapy sessions in IOP.# Completes group therapy notes, mandatory patient clinical documentation, performs therapeutic interventions, approaches, and modalities while engaging patients in treatment development Creates discharge plans, prepares discharge paperwork, completes referrals (as needed), and updates treatment plans Coordinates with current providers regarding discharge and discharge plans Reviews filings to ensures paperwork is complete Completes discharge summaries within a specified number of days for client termination Schedules outpatient providers discharge appointments for patients Maintains all records and documentation according to policies and procedures Manages insurance and billing procedures for the IOP Program. This includes entering charges, correcting billing errors, obtaining approvals and confirmations, tracking, meeting compliance standards, and maintenance of medical records Audits IOP files in a timely manner and as needed Observes safety and security procedures, reports potentially unsafe conditions. Oversees students as appropriate. Other duties as assigned Required Qualifications (Including any licensure, certification, education): Master#s degree in social work Licensed by the State of Iowa as an LMSW, LCSW, LISW, LMHC or LMFT Basic Life Support (BLS) for Healthcare Providers training, or within 90 days of hire and must maintain throughout employment Minimum two years# experience preferred with appropriate education Required Knowledge, Skills # Experience: Fosters sense of teamwork and collaboration within the department and Hospital Ability to manage anger, fear, hostility, and violence of others appropriately Ability to make decisions under pressure Ability to manage stress appropriately and channels concerns appropriately Demonstrates good judgement in handling situations not covered by written or verbal instructions Demonstrates ability to make productive use of time through careful coordination of daily tasks, setting priorities, and reducing non-essential interruptions in order to complete the job during the allocated time and be responsive to the needs of the Program and Hospital. Proficient in applicable software applications, including Microsoft Office Excellent interpersonal skills Above average organizational skills Proficient in mathematical and analytical skills as they apply to duties Ability to prioritize multiple tasks and deadlines Comfortable working in confined or crowded areas Comfortable working alone or in a team environment
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