PST Hours Remote Debt Collections Representative Job Listing at Kelly Services in Kent, WA (Job ID US3557541_BH9806085)

Description

PST Hours Remote Debt Collections Representative
PST 6 am to 3 pm, could be 8 am to 5 pm 
Remote
$23-$26/hr DOE

Job Summary:
Join our dynamic team as a Temporary Collections Representative! This role is essential for managing delinquent accounts and preventing them from rolling into non-accrual status. You'll be stepping in for a valued team member on medical leave, making this a fantastic opportunity to showcase your collection skills in a supportive environment. This position is 100% remote, allowing you to work from the comfort of your home while collaborating with a dedicated team. If you have 3-5 years of experience in collections and a customer-service-oriented approach, we want to hear from you!

Job Specifications:
- Job Type: Temporary (90 days)-could extend
- Location: 100% Remote
- Pay Rate: $23 to $26 per hour (DOE)
- Shift: Pacific PST 6 am to 3 pm, could be 8 am to 5 pm 

Roles and Responsibilities:
- CDFI Portfolio - Unsecured commercial business debt - Collection of delinquent accounts between 61 and 180 days of delinquencies -
- Maintain minimum call volumes of 50 to 60 calls per day.
- Utilize effective collection and negotiation techniques to resolve outstanding debts.
- Communicate directly with clients while maintaining professionalism and good judgment.
- Collaborate with the collection team using Microsoft Teams, Outlook, and Word.
- Make recommendations for actions beyond your authority level.
- Uphold ethical practices in all collection activities.

Qualifications & Skills:
- 3-5 years of experience in collections, preferably with unsecured commercial business debt.
- Strong verbal and written communication skills.
- Proficient in Salesforce; experience with Microsoft Excel is a plus.
- Ability to build rapport with customers while maintaining a firm but fair approach.
- Familiarity with collection laws and practices.

#CB #P1 #P2

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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