12120 - Operations Specialist - Temporary (IHT) Job Listing at Kelly Services in United States of America (Job ID 12120)

Description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You'll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Contract Position

The Operations Specialist, is responsible supporting multiple customers and business units while managing relationships and expectations. 

Essential Skills:

• Strong understanding and knowledge of various technology tools pertaining to time, expense, corrections, billing, and order management.  
• Process expenses, bonuses, and PTO requests by submitting to payroll weekly. 
• Perform expense audits and resolve expense errors and rejected reports in various tools. 
• Manage multiple trackers daily and update accordingly for travel direct bill charges, per diem certifications, and bonus eligibility. 
• Respond to TA/CA and KE inquiries regarding expenses, bonuses, PTO, and payroll questions in a timely manner with a sense of urgency. 
• Manage kickouts from payroll for bonus and PTO submissions. 
• Assist TA/CA's to resolve expense, bonus, PTO, and reimbursement questions. 
• Manage PPO Mailbox and file requests as needed. Provide exception report research and resolution. 
• Payroll discrepancy research and resolution for all related tasks such as expenses, bonuses, and PTO. 
• Provide support with billing in the various tools as needed. 
• Assist with special projects and other accounts as needed.

Requirements:

• 1 to 2 years Operational or administrative experience. 
• Customer service experience in addition to the operational and administrative is a plus.
• Experience in Word, Excel and V Lookup. Intermediate level Excel proficiency is preferred as well as experience with Microsoft Outlook.

Total compensation package and benefits commensurate with the position. 

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.