Company: Kaiser Permanente
Location: Pleasanton, CA
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board
Description
Job Summary:
Recruits and screens study participants. Conducts telephone or in-person interviews with study participants. Edits and codes questionnaire data. Prepares forms and maintains accurate records and files.
Essential Responsibilities:
- Answers participants questions and assists in screening, recruiting, and consenting patients. Contacts patients who do not respond to mailings. Schedules examination appointments for study participants. Conducts structured telephone or in-person interviews with study participants. Reviews questionnaires for completeness and accuracy; checks for inconsistencies; and codes open-ended questions. Prepares, mails, and processes questionnaires. Assists in tracing study participants. Prepares data for electronic processing. Keeps accurate records and files.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Secondary Functions:
- This is for 1 year.
Basic Qualifications:
Experience
- N/A
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Excellent interpersonal and communication skills; telephone skills required.
- Familiar with medical terminology
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Previous experience in a research/health care environment preferred.
- Previous interviewing experience preferred.
- Experience and knowledge of computer applications, such as word processing and database software, preferred.
- Familiarity with editing/coding questionnaires preferred.
- Education:
- Associates degree or equivalent experience
- Associates degree or equivalent experience preferred.
- Proficiency with Microsoft Office and Adobe Acrobat preferred.
- Experience with REDCap preferred but not required
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