Description
Job Summary:
Assists in examination and treatment of patients under the direction of the Physician and/or Designee.
Essential Responsibilities:
- Interview patients and measure vital signs and other pertinent information as required by department.
- Records information in patients medical record.
- Prepares treatment rooms and patients for examination.
- Inventories, orders and replenishes medical supplies and materials.
- Schedules appointments, performs clinical tasks and completes appropriate forms as required by department.
- Records lab values and other treatment documentation as required by the department.
- May be responsible for cleaning, processing, sterilizing and checking instruments.
- Performs computer data entry functions.
- Performs clinical/technical skills specific to the department.
- Performs other related duties as necessary.
Customer Service:
- Practices customer service standards as defined by the Medical Center and specified department.
- Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
- Promptly responds to alarms and patient requests.
- Facilitates the customers ability to utilize resources.
- Assures a clean, orderly, and .functional work environment.
Team Commitment:
- Is an effective team member who is flexible, cooperative, and willing to assist others.
- Manages difficult or conflict situations constructively and seeks appropriate assistance.
- Takes accountability for own actions.
- Acts as a resource and mentor to new employees, students, and other team members.
- Actively participates in departmental professional development activities.
- Adheres to Attendance Policy.
- Supports a collaborative labor-management partnership environment.
Supervisory Responsibilities:
- This job has no supervisory responsibilities.
Grade: 180
Basic Qualifications: Experience
- Six (6) months or successful completion of Kaiser externship.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
- High School Diploma or General Education Development (GED) required.
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
- Basic Life Support
- Ability to read, write and comprehend medical information.
- Must pass medical terminology test.
- Ability to effectively present information, both verbal and written.
- Demonstrated ability to use personal computer.
- Must be willing to work in a Labor Management Partnership environment.
- Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
- N/A
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