Customer Service Representative Job Listing at Hobby Lobby Stores in Oklahoma City, OK (Job ID 804929)

Description

Hobby Lobby is a privately held corporation that is looking for a talented and motivated individual to work as a Customer Service Representative. We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email. 
 
A cover letter and resume are required for this position. 

This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday. 
 
Functions: 

• Provide quality customer service through email and incoming phone calls.
• Demonstrate both good phone etiquette and be understandable over the phone. 
• Must be able to communicate well via email with clear, concise and detailed messages. 
• Handle individual customer situations to completion and provide resolution for the customer. 
• Data entry within various computer applications. 
• Participate in other miscellaneous office projects as assigned.

• Experience with Microsoft Office including Excel, Word, and Outlook. 
• Must pay close attention to detail; including grammar, spelling and punctuation. 
• Communicate and work well with others. 
• Be self-motivated and work without direct supervision. 
• Must be able to multi-task, apply critical thinking skills and retain pertinent information.
• Must be professional.

• Competitive Wages
• Medical, Dental and Prescription Benefits
• 401(k) Program with Company Match
• Paid Vacation
• Sick / Personal Pay (SPP) 
• Employee Discount
• Life Insurance and Long Term Disability Insurance (LTD)
• Flexible Spending Plan
• Holiday Pay
• Integris "The Clinic at Hobby Lobby", including a Pharmacy on campus
• Chaplain Services on campus