Description
The Merchandising Sample Specialist is responsible for managing multiple samples used for Email/Merchant Requested photoshoots and in the Signature Store. This role facilitates the handling, organizing and maintaining of our merchandising samples in support of photo/video shoots, Merchant sample review, setup of packaging dielines, and coordinating Packaging/Label/Sample review.
In this role, the Merchandising Sample Specialist builds strong working relationships with multiple cross-functional teams to successfully track, validate, assemble, return and organize samples in merchant sample holding area. The Merchandising Sample Specialist monitors sample reports and communicates with cross functional teams on a regular basis, as well as provide updates on the sample holding area and timing of samples received.
Duties and Responsibilities
- Process and track product samples using our Workfront project management system.
- Organize daily product sample intake, unpack and assemble samples as well as repack and return to in-house sample holding area.
- Publish weekly report and work with business partners to source missing samples; track and resolve sample issues.
- Organize and maintain the in-house sample area with the ability to easily and quickly locate samples.
- Track samples for multiple teams, multiple shoots and ensure sample-related milestones are met on time.
- Prepare and assemble samples to be photo ready, removing tags, dirt marks or other blemishes, printing and adding Branding Labels based on Label Placement Maps.
- Support department workload by assisting with Merchant or Space Planner with samples.
- May help with the pack, ship, and/or deliver product to shoot locations within established timeline.
- May help pick up ad hoc marketing materials for merchant team.
- Attend and participate in weekly planning meeting with current sample status.
- Daily communication with their supervisor on priorities is required.
- Regular attendance is required.
Scope
- Staff supervision and development: No
- Decision making: Limited
- Travel: Up to 10%
- Flex Designation: In Office
Requirements
Education and Experience
Education Requirements
- High school diploma or equivalent required; Associate's or Bachelor's degree is a plus
Years of Experience
- Minimum of 3 years of experience in sample handling within a retail environment preferred
Skills
- Experience (Required) -
- Skills (Required) - Proficiency in PC and Mac OS platforms, Microsoft Word/Excel
- Experience using Workfront is strongly preferred
- Strong organizational skills and attention to detail
- Excellent communication and time management skills
- Ability to prioritize and multi-task in a fast pace environment
- Flexible team-player who also works well independently
- Proactive and quick learner with a positive attitude towards his/her work
- Skills (Preferred / Desired) -
- Additional Qualifications (behavioral traits, certifications, etc.)
Physical Requirements
Physical Demands List
General office environment requiring ability to:
- Stand, walk, sit for extended periods of time.
- Speak and listen to others in person and over the phone and video conferencing.
- Use keyboard and read from computer screen and reports.
- The ability to lift up to 15 lbs.
Safety
- Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
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