Description
Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.
The Marine Dispatcher Coordinator is responsible for providing support to Operations, Personnel, and Maintenance in the coordination and management of marine dispatch operations. This includes assisting vessel crews in resolving operational concerns and routing them to the appropriate departments when necessary. The role also involves notifying customers as required and maintaining accurate records of vessel status and customer communication.
Responsibilities include, but are not limited to:
- Provide marine dispatch support to Operations, Personnel, and Maintenance teams
- Assist vessel crews in resolving operational concerns and route them to appropriate departments
- Perform customer notifications as required
- Accurately review daily boat logs, issue purchase orders, and upload documents using company software system
- Close out all jobs accurately and prepare documents for invoicing
- Maintain meticulous customer records and provide accurate updates via email and phone
- Assist Operations, Personnel, and Maintenance on a 12-hour night shift, 7 days per week basis or be available for consultation on scheduled days off
- Coordinate assist boats, 3rd party Tankerman, fleeting, and fuel/lube purchases
- Provide support to all divisions as needed
Requirements
The successful candidate will meet the following qualifications:
- A High School diploma or G.E.D. equivalent required.
- A Bachelor's degree in Business, Maritime, or technical field preferred
- 3 years' experience in dispatch operations or related field preferred
- Proven work knowledge of dispatch operations and marine vessel operations preferred
- Strong mathematical skills for practical solutions
- Proficiency in MS Word and Excel required
- Ability to handle multiple tasks under stressful conditions
- Excellent verbal and written communication skills
- Flexible and proactive approach to problem-solving
- Dependable and committed to the role, team, and company
- Willingness to work a 12-hour night shift, 7 days per week on a rotational schedule or be available for consultation on scheduled days off
- Ability to travel domestically up to 10% of the time
- Ability to work exclusively night shifts
- Must satisfactorily pass background and drug screen
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