Description
Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.
Job Summary: Responsible for overall operation of the Junior Volunteer Program, and support the Director of Volunteer & Guest Reception Services
Department: Volunteer & Guest Reception Services
Location: Englewood, NJ
Status: Full-time
Shift: 8 hour Days
Hours: 10am - 6pm
Job Essentials:
- Provides training and assists with computer sign-in/out, uniforms, meal tickets, and serves as a resource for general information. Enforces dress code.
- Addresses complaints, problem solving and handles emergency situations.
- Processes applications and all required documentation for the Adult and Junior Volunteers
- Conducts interviews and assists with Volunteer Orientation when needed.
- Maintains schedules for the Adult and Junior Volunteers
- Oversees and organizes the Junior Volunteers in the Courtesy Area
- Maintains monthly reports for the Volunteer Services Committee as well as monthly
- Maintains monthly and annual volunteer recognition events.
- Oversees the maintenance of Voltrak software including the monthly transfers.
- Serves as a liaison between Benan Systems and the Medical Center. In keeping with Service Excellence, models standards and discusses and enforces Standards for Service Excellence with the Volunteers.
- Provides support to Patient Relations.
Education Requirements:
- Bachelor's Degree
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