Description
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we're still growing. Learn more about Dollar General at www.dollargeneral.com.
Job Details:GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
- Unload trucks according to the prescribed process for the store.
- Follow company work processes to receive, open and unpack cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
- Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
- Authorize and sign for refunds and overrides; count register; make bank deposits.
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
KNOWLEDGE and SKILLS:
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
COMPETENCIES:
- Foster cooperation and collaboration.
- Interact with staff tactfully yet directly and maintain an open forum of exchange.
- Apply basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.)
- Aligns motives, values and beliefs with Dollar General values.
- Works as a team player and recognizes that his/her actions directly impact store performance.
- Demonstrates responsiveness and sensitivity to customer needs.
- Performs all cash register functions efficiently and accurately.
- Stocks and maintains merchandise in store, adequately and safely.
- Consciously maintains an orderly, clean and safe store.
WORKING CONDITIONS:
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using ladder).
- Fast-paced environment; moderate noise level.
- Occasionally exposed to outside weather conditions.
- Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other stores.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
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