Event Program Manager Job Listing at Discovery Senior Living in Gainesville, FL (Job ID 890539)

Description

About Discovery Management Group 

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 

Position Summary:

Responsible for planning, coordinating, and executing a variety of events and activities designed to enrich the lives of our residents. This role combines event planning with a strong focus on community engagement and collaboration with the hospitality team to ensure seamless execution of catered events and specialty programs.

Essential Duties and Responsibilities:

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned. 

• Design, plan, and execute a diverse range of social, educational, recreational, and cultural activities for residents
• Plans appropriate programs for holidays and special events.
• Recruits and develops additional resources for services to the residents. Initiates correspondence including public relations communications with outside organizations, service groups and volunteers.
• Advises and motivates residents regarding appropriate individual and group activities based on resident interests and opportunities for growth.
• Addresses resident groups and other groups on subjects of common interest.
• Plans, coordinates and facilitates appropriate mixed group activities.
• Prepares and organizes a monthly calendar of events that caters to the interests of the residents.  Submits the calendar to the Community Director for final approval. Posts and distributes the calendar where appropriate.
• Maintains events and activities on the Choreograph app and keeps them current.
• Develops and facilitates daily displays of activities on digital signage, the Choreograph app, and throughout the property where appropriate.  
• Provides leadership of events and works with hospitality team to organize and implement.
• Coordinate logistics for events including scheduling, transportation, venue setup, and teardown.
• Work with the hospitality team to plan and implement catered events, ensuring high standards of service and resident satisfaction.
• Coordinate with external vendors, entertainers, and speakers to provide a variety of engaging experiences for residents.
• Prepares preliminary draft of Events Operating Budget.
• Manage event-related supplies and inventory, ensuring cost-effective use of resources.
• Maintains a database and prepares reports on resident quality assurance assessments, participation and satisfaction.
• Maintain accurate records of event participation, feedback, and budgeting.
• Supervises staff of Recreation and Event Coordinators across the multiple levels of service.
• Participates in community in-services.
• Maintains a robust public relations program in support of the activities programming and community relations.
• Other duties as assigned. 

Supervisory Responsibilities: 

Directly supervises employees in the Events Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Educational Requirements and Experience:

• Associate degree in Recreation, Therapeutic Recreation, Education, Social Work, Adult Education, Hospitality Management, Event Management.
• Three to five years related experience.
• Two years supervisory/management experience.
• Language Ability:
• Mathematical Skills:
• Cognitive Demands:
• Computer Skills:
• Competencies
• Works primarily indoors in a climate-controlled setting
• Possible exposure to chemicals as identified in the MSDS Manual 

Knowledge, Skills, and Abilities: 

• Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret graphs.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to use Microsoft Windows, including Word and Excel. Ability to use software to design calendars and signs. Ability to use email and the Internet.
• Oversee and manage the daily operations of community mobile/desktop application.
• Ensure app functionality, performance, and user experience are maintained at optimal levels.

• Interacts with guests, residents and staff in a courteous and friendly manner.
• Develop and execute strategies to increase app engagement and user retention.
• Responds promptly to resident needs. 

Physical Requirements: 

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the Team Member is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit, climb or balance.  The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60-70 pounds.  Must be able to be on his/her feet 2-6 hours a day. Specific vision abilities required by this job include close vision and distance vision.

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.  

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V