Manager of Business & Auxiliary Services (On Site - University Center, MI) Job Listing at Delta College in University Center, MI (Job ID 6615)

Description

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

POSITION SUMMARY:

The Manager of Business and Auxiliary Services has administrative responsibility for the oversight of all auxiliary departments (Food Services, Printing Services, Bookstore, Fitness and Recreation Center, and Auxiliary Accounting), and assists in planning, directing and coordinating the activities of college purchasing, accounts payable, and travel program and reimbursements in compliance with legal and regulatory rules, college policies and procedures, standard and best business practices to fulfill the needs of the college community. Leads and directs the business and auxiliary services staff in day-to-day operations, assessments, implementation of process changes, personnel issues, equipment replacement, Auxiliary Services lifecycle asset management, approval of services, and preferred vendor agreement administration. 

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide administrative oversight and supervision of business and auxiliary services departments. 
• Provides technology support to Business and Auxiliary Services for maintaining respective departmental portal sites and presence on the college's public website. Additionally, provides technology support relating to multiple vendor 3rd party applications. 
• Review and approve requisitions for purchase of goods and services. Resolve issues with incomplete or unauthorized requests. 
• Responsible for the college's online technology ordering system, coordination with OIT and the Director of Information Technology Services on all technology purchases. 
• Works closely with Academic Services, OIT, and the Director of Information Technology Services for coordinating the college's annual computer lifecycle replacement, including consolidation of multiple recipient lists, quoting process with Dell and Apple, negotiation of the best prices available to Delta College, providing information to the Director of Business Services for board notification or approval, ordering systems, and communicating status to multiple departments. 
• Complete a variety of complex special projects which may include developing, conducting, and summarizing survey or focus group results, data analysis, process reengineering, procedure development, written reports and recommendations, Business & Auxiliary Services annual communications plan, operational assessments, and departmental action plans. 
• Meet with college faculty and staff to determine prospective purchases, develop specifications, solicit potential vendors, and recommend appropriate purchasing method to use. Develop Requests for Quote, Proposal, and/or Information; respond to vendor inquiries; communicate status with appropriate departmental staff; provide bid summaries and assist the department in the analysis of the results; vendor notification of results; board approval/recommendation documents as necessary; and award of bid. 
• Cost center accountability for and management of Bookstore, Food Services, Fitness and Rec Services, Printing Services and college fleet vehicles. 
• Manage multiple preferred vendor contracts or agreements including Dell, Konica Minolta, Microsoft, vending, office supplies, and copiers. This includes annual vendor business reviews with identified preferred vendors. 
• Responsible for business and auxiliary departmental data tracking, action plans, assessments, and continuous quality improvement.
• Develop and coordinate marketing plan for all auxiliaries including design of promotional and training materials, advertising, and internal Delta College communications. 
• Responsible for Clery reporting as it relates to student travel. 
• Responsible for obtaining Sec 508 compliance document and/of VPAT from software purchases or renewals. For those that are non-compliant or do not fully support compliance, provide information to the Director of Information Technology Services for review and approval.
• Provide administrative oversight of the auxiliary accounting function, including staff supervision, answering questions and resolving or approving resolutions to issues, internal charge process, and safe audits. 
• Assigns purchasing requisitions and RFQs to other departmental staff and provides oversight as they complete the task. 
• Acts as a liaison with departmental personnel and vendors to advise, answer questions, and resolve problems. 
• Ensures that all college procurement activity is within approved procedures and as required, within state, federal, and grant procurement guidelines. 
• Support and administrative oversight of Printing Services, including the supervision of the Printing Production Coordinator.
• This position serves as the PNC Purchasing Card Administrator including management responsibilities within the PNC ActivePay system, pulling all monthly charges, verifying information, and preparing for the monthly upload of charges to departmental cost centers.
• Assists in the processing of requisitions, travel, and PDA reimbursements and procurement processes as assigned. 
• In the absence of the Academic Finance Manager, serves in that capacity. 
• Other duties as assigned by Director of Business Services. 

•  Bachelor's degree required with a major in business, accounting, marketing, or supply chain management, or other degree with equivalent knowledge and skills. 
• High level of competency in computer skills in the Microsoft Office Suite, Sharepoint, POS systems, and fund accounting software. 
• Excellent verbal and written communication skills required. 
• Minimum of three years of increasingly responsible business experience or equivalent knowledge and skills desired in college auxiliary services, purchasing, and developing and writing business procedures and recommendations. Four to seven years preferred experience with additional experience in marketing, e-commerce, critical analysis and process engineering. 
• Demonstrated problem solving ability. 
• Demonstrated customer service skills and abilities. 
• Demonstrated ability to manage department budgets effectively and efficiently. 
• Demonstrated ability to direct work teams in daily and project settings effectively and efficiently. 
• Demonstrated ability to multi-task and balance changing priorities and meeting deadlines. 

Special Instructions

Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.Required Documents

1. Resume
2. Cover Letter
3. Transcript 1

Optional Documents

1. Letter of Recommendation 1
2. Letter of Recommendation 2
3. Letter of Recommendation 3
4. Professional Certifications or Licensures
5. Transcript 2
6. Transcript 3

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