Description
Reporting to the Branch Manager, Labour Relations and Total Compensation, the Program Manager works in partnership with leaders across the branch to provide strategic project and change management support to priority initiatives in compensation and labour relations focus areas.
The Program Manager is responsible for leading the development of a number of high profile strategic projects for Labour Relations and Total Compensation with a corporate-wide scope and other branch employee-focused projects to address emerging needs and opportunities and support a positive employee experience.
The Program Manager will bring their project and change management expertise to initiatives that are transformational across the City of Edmonton. The portfolio of projects is diverse, highly sensitive, and complex with significant organizational impacts. The Program Manager will be expected to demonstrate project management expertise and rigour and apply a strong change management lens to the work.
What will you do?
- Lead transformational projects through all stages: from concept and scope, requirements identification, design, planning, development, implementation, change management and transition, through to establishing performance evaluation to measure the efficiency and effectiveness of service delivery improvements
- Act as the project manager, developing the project charter, advising the project sponsor and senior leadership, managing relationships, communicating with stakeholders and developing implementation plans. Act as facilitator, working with the project team, working groups and other stakeholders to develop and validate plans, strategies and solutions
- Work directly with project sponsors at the senior leadership level (Branch Manager, Directors and other relevant partners) to scope strategy and outcomes for projects, ensuring a common understanding of expectations and approach
- Conduct internal and external scans to identify trends and opportunities, and prepare business cases to address common issues and changing needs of the organization
- Support change management on large corporate-wide branch and Employee and Legal Services initiatives. This may include developing strategies, plans, presentations, materials, workshops, information sessions and other deliverables
- Develop appropriate engagement strategies to ensure a thorough understanding of potential solutions, risks and impacts (including GBA ) of the change to all stakeholders with an understanding that some approaches may need to be tailored for relevance
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