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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

The Edmonton Police Service (EPS) is the sole provider of police services in the city of Edmonton, as well as the largest emergency response agency in the municipality. A key consideration for the EPS is the continuance of operations during times of major crisis affecting either the community or the normal operation of police activities.  The Program Manager - Emergency Management is responsible for overseeing all aspects of Continuity of Operations Planning (COOP) at EPS. Duties will include:

  • Identify and establish organizational Emergency Management procedures including identification of relevant external agencies and their roles and responsibilities.
  • Recommending mitigation and confidential continuity strategies for interruptions due to labour disruptions, disasters, and emergencies.
  • Stakeholder engagement with employer labour relations teams, working groups, and committees (internal and /or external) as required and applicable to coordinate and integrate confidential corporate needs and strategies.
  • Provide confidential strategic and tactical support during disruptions including but not limited to labour disruptions to ensure minimal operational impacts and maintain organizational stability in support of public safety and the administration of justice.
  • Develop and document response roles and escalation procedures (internally and externally) to support the Emergency Management process.
  • Construct a governance model and establish terms of reference and roles and responsibilities for the steering committee.
  • Promote a culture of risk management and continuity of operations planning within the EPS.
  • Design tabletop, functional, drills, and full-scale exercises for the organization, providing guidance and coaching.
  • Analyze exercises for gaps and potential problems.
  • Lead organizational areas through process improvement initiatives, researching, recommending, and implementing best practices to meet EPS needs.
  • Analyze existing process models to identify opportunities for improvement.
  • Monitor and measure the effectiveness of processes to ensure consistency of delivery.
  • Manage the administrative functions of the program. 
  • Remain current on trends and research in the field of continuity of operations planning.
  • Update EPS processes and plan as required.
  • Seek out and maintain working relationships with the emergency management community in the Edmonton region.
  • Other related duties as required.


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