Description
Join our team as a Contract Specialist and play a pivotal role in managing the City's diverse contract portfolio. You will collaborate with cross-functional teams to oversee the entire contract lifecycle, from initiation to closeout. This position offers the opportunity to exercise your expertise in contract administration, risk management, and supplier relations.
You will operate with a high degree of autonomy, using your professional judgment and strategic thinking to ensure contract compliance and deliver best value to the City.
While the majority of contracts fall within the low to intermediate risk range, you will also provide valuable insights on higher-risk procurements, ensuring comprehensive risk management. If you are a seasoned contract professional seeking a challenging and impactful role, we invite you to apply.
What will you do?
- In collaboration with Operational Contract Users, strategize and lead the implementation of new contracts, including formal contract kick-off meetings
- Discuss contract management needs with Operational Contract Users and, as required, ensure these components are built into the scope of work, including but not limited to service level agreements (SLA) and key performance indicators (KPI)
- Develop the contract management plan for high-risk contracts in collaboration with the Operational Contract Users
- Where required, proactively identifies and manages contract risks to mitigate them in advance to successfully meet organizational obligations and achieve the planned outcomes of the contract, and actively participate in meetings to anticipate demand, evaluate business requirements and identify optimization opportunities
- Provide strategic advice to leadership, Operational Contract Users, and other appropriate stakeholders throughout the contract lifecycle
- Works proactively with business areas, and other leaders to establish and maintain stakeholder and supplier relationships to identify and minimize risk, and maximize the value of the contract, particularly for high-risk and complex contracts
- Lead and establish the supplier performance management plans of all assigned contracts using standardized metrics, ie. key performance indicators and/or service level agreements in accordance with the Manage Supplier Performance procedure
- Leading and supporting Operational Contract Users in resolving disputes as they arise, establishing dispute resolution strategy and executing
- Lead contract close-out process and ensure supplier performance feedback is gathered for future reference and manage performance issues
- Review compliance and completion of deliverables before formal contract closure
- Working with Contract Administrator/Assistant ensure the completion of contract closeout documentation
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