Technology Program Mgr Job Listing at City National Bank in Los Angeles, CA (Job ID 10641)

Description

TECHNOLOGY PROGRAM MGR WHAT IS THE OPPORTUNITY? This position is responsible for supporting the SDLC Governance team in defining and managing the SDLC methodologies of the bank (Waterfall and Agile). This position will be responsible for continuous improvement to the methodologies and ensuring methodologies are kept up to date with regulatory guidance. This position will work directly with project managers and technology stakeholders to ensure understanding of the methodologies through training, office hours, direct interaction, and establishing a culture of compliance. The person in this role engages with all levels of staff and management in the technology and business units. This role operates in a fast-paced environment with teams of motivated colleagues to deliver high quality solutions that add value to colleague and client experiences. Successful incumbent will be capable of working in a rapidly changing industry/environment, can tolerate ambiguity, demonstrate problem-solving leadership and act as a change agent at both the organizational level and via solutions delivery. What you will do

SDLC Methodology Maintenance/Support/Optimization

• Support maintenance and continuous improvement of the banks SDLC methodologies (Waterfall and Agile)
• Help manage the teams inventory of standards, procedures, training materials and other documentation to support the process
• Partner with practice areas (Security, Architecture, etc…) to ensure that evolving technology requirements and practices are part of the SDLC methodologies
• Partner with Lines of Defense on changes to methodology
• Evaluate regulatory guidance to ensure methodologies are in compliance with changes.
• Help drive the expansion of Agile ways of working
• Provide thought leadership and significant influence to the continuous improvement of processes, policies, training, and best practices to optimize delivery
• Partner with EPMO and other related teams on end to end process design

End User Training and Support

• Train project managers and other stakeholders on the SDLC methodology and provide end user support
• Assist with project intake and drive awareness of new projects through weekly project forum
• Work with project teams to understand opportunities for improvement and help drive those improvements. Perform root cause analysis on recuring themes.
• Provide timely and constructive feedback to the Project Managers
• Support applications required to facilitate the SDLC and ensure overall data quality of the system of record

Drive overall compliance

• Participate and oversee Project Quality Assurance Project ensure compliance with SDLC & requirements across the portfolio
• Perform reporting on the health and compliance of the overall project portfolio
• Help enforce an environment of compliance and controls
• Provide proper escalation to leadership for issues/problems as necessary
• Ensure compliance with program & project reporting requirements, including to regulators as appropriate
• Support ITPMO Governance Processes to ensure control compliance
• Support internal and external audits as required

Must-Have*

• Bachelor's Degree or equivalent
• Minimum of 7 years of experience managing highly complex technical projects involving large teams
• Minimum of 2 years technical program and/or portfolio manager experience

Skills and Knowledge

• Advanced degree preferred
• Experience supporting SDLC Methodologies (Waterfall and Agile) from a governance perspective
• Knowledge of key technology components of the SDLC (Dev Standards, Testing, Security, etc..) and demonstrated ability to partner with subject matter experts in those areas
• Strong documentation skills. Ability to develop procedures and training.
• Deep understanding of risk and control frameworks related to change management
• Strong communication skills with the ability to deliver training
• Experience partnering with project manager to educate them on delivery methodologies and driving compliance
• Adept at communicating the value of a PMO
• Experience building and/or running a PMO or similar Team

Compensation Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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