FI Account Manager Job Listing at Brinks in United States of America (Job ID R56865)

Description

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The FI Account Manager is expected to develop strong relationships with key business executives and stakeholders, as well as Brinks FI Representatives to identify new business opportunities. They will work closely across organizational departments to maximize sales opportunities, help partners increase operational efficiencies, and keep clients satisfied and engaged with our products and services.

ESSENTIAL DUTIES AND TASKS:

• Serve as the lead point of contact for all new business development activities for the US AMS marketplace
• Assist with the creation and management of proposals and RFP's for FI account opportunities
• Build and maintain strong, long-lasting internal and external business relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Maintain high levels of customer satisfaction and loyalty
• Develop business plans and strategies, identify key decision makers, achieve key performance indicators, and live within budget constraints
• Maintain accurate, comprehensive and updated opportunities and activities in Salesforce

SUPERVISORY / MANAGEMENT DUTIES:

The employee is not responsible for supervising other positions.

KNOWLEDGE, SKILLS & ABILITIES:

• Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and executives; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something is not working
• Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
• Dealing with Ambiguity: Can cope with change effectively; can shift gears comfortably; can decide and act without having the total picture; is not upset when things are up in the air; does not have to finish things before moving on; can comfortably handle risk and uncertainty
• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace

MINIMUM QUALIFICATIONS:

• Bachelor's degree required
• At least five years professional experience in a customer facing role
• Ability and willingness to travel

COMPUTER / APPLICATIONS SKILLS:

• Proficiency with Microsoft Office to include Outlook, Word, Excel and PowerPoint
• Experience working in Salesforce.com or other CRM experience is a plus

Texas

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.