Office Assistant 2, Part Time Hourly Job Listing at Bellevue College in Bellevue, WA (Job ID 14206)

Description

Position Summary  

This role provides customer service by assisting students, ASC tutors, and campus stakeholders at Bellevue College's Academic Success Center (ASC). Responsibilities include staffing the information desk, answering questions, and performing clerical duties such as processing documents and records, compiling data, responding to inquiries about ASC services, and maintaining record-keeping, filing, and database systems. The Office Assistant also produces necessary forms, letters, and records, and handles data retrieval and entry tasks. Additionally, the Office Assistant contributes to the ASC Safety Delegate team, ensuring ASC-users are compliant with BC safety policies.

Pay, Benefits & Work Schedule  

Pay rate: $17.43/hour - $23.00/hour

The successful candidate is expected to work 0-16 hours per week with a reliable average being 12 hours per week. This position typically assigned as needed on a quarterly basis, with no expectation of continued employment beyond the current appointment. 

The temporary hourly employment is limited to the earlier of 1,050 hours or 12 consecutive months beginning from the original date of hire. Per WAC 357-04-045, following 1,050 hours or 12 consecutive months, an individual is not eligible for re-employment at Bellevue College in another temporary part-time hourly position. Temporary hourly employees who work more than three hundred fifty (350) hours in a twelve consecutive month period may be subject to provisions of one the collective bargaining agreements covering Classified employees at Bellevue College.  

This position is expected to NOT be eligible for benefits because eligibility is limited only to employees working at least an average of 80 hours in eligible employment for more than 6 consecutive months and at least 8 hours a month. Eligible positions are eligible for certain benefits

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College

About the Department  

The Academic Success Center (ASC) provides high-quality tutoring and educational resources for all students enrolled at Bellevue College. The ASC offers drop-in tutoring, individual tutoring appointments, workshops, and resources such as textbooks and calculators for lending. Each year the ASC serves roughly 10,000 students through in-person and online support. The goal of the ASC, its tutors, and its labs is to enable students to succeed in their studies and become independent, life-long learners.

Essential Functions  

Communication:

• Embody a Student-Centered approach to customer service.
• Respond to routine inquiries concerning ASC services and procedures.
• Liaise with ASC staff and other campus stakeholders to ensure smooth operations.
• Utilize actively listening and de-escalation techniques to connect distressed students with appropriate resources.  

 

Problem-Solving:

• Address and resolve issues or refer them to appropriate personnel or campus resources.
• Implement solutions to improve efficiency and service quality.
• Other Tasks as Assigned.

 

Minimum Qualifications  

• Education: Minimum of a high school diploma or equivalent.
• Experience: At least one year of relevant work experience in customer service or office environments.
• Technical Skills: Demonstrated proficiency in Microsoft Office software (Word, Excel, PowerPoint, etc.), Microsoft Teams, Microsoft SharePoint, and other routine office software.
• Additional Skills: Strong organizational and communication skills, with the ability to perform clerical duties accurately and efficiently. 

Preferred Qualifications  

• Experience working with students, particularly in a tutoring or academic support setting.
• Familiarity with or experience working with neurodiverse individuals and understanding their unique needs.
• Proven ability to work effectively with diverse populations, demonstrating cultural competency and inclusivity.
• Previous experience in a post-secondary or community college environment, understanding the dynamics and needs of a higher education setting.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 09/08/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips before applying.

Required application materials: 

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Complete Job Questionnaires if applicable

Contact:

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu

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