Director of TRiO Student Support Services Job Listing at Bellevue College in Bellevue, WA (Job ID 14567)

Description

Position Summary  

The Director of TRIO Student Support Services is an exempt position that reports to the Associate Dean of Student Equity and Success and is a member of the Student Affairs Cabinet.  The Director is the lead administrator and provides direct supervision for full-time, part-time staff and student workers.  This position is responsible for providing administrative leadership, strategic program vision, high impact practice development, coordination and collaboration with other college departments and programs, budget allocation, and program assessment.  The position ensures compliance with State and Federal legislation and regulations.

Pay, Benefits & Work Schedule  

Position Salary Range: $93,880/year - $136,126/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hire starts no higher than $104,442/year based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay. 

 

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The TRIO Student Support Services furthers the mission of Bellevue College by providing individualized support services to students with limited income, first generation college students, and students with disabilities to assist them with their academic success.  These services include but are not limited to academic advising, personal guidance and support, transfer planning, assistance with financial aid processes, study skills development, and tutoring. The department goal is to promote and sustain strategies that improve student success, retention, and completion. TRIO works to achieve these goals by offering programs, resources and guidance that facilitates the students¿ transition to college and that supports their progress through graduation and transfer to bachelor's degree programs. 

Essential Functions  

Organizational Strategy  

• Develop, implement and evaluate department's strategies to align with the college and division goals
• Interpret and implement institutional policies, state and federal policies and regulations as they apply to the department and to the approved grant proposal
• Use data and national best practices to create strategic plans for student success programming within the department and in collaboration with other Student Affairs Directors
• Evaluate student service processes and procedures and implement changes needed to increase quality of service delivery and department efficiency
• Evaluate staff processes and procedures and implement changes needed to increase quality of service delivery and department efficiency
• Manage department budget, forecasting and making decisions based upon college standards
• Ensure compliance with U.S. Department of Education legislation and regulations
• Manage all records and documentation per federal legislation and regulations; submit Annual Performance Report to the U.S. Department of Education
• Develop a positive environment that supports equity, inclusion, innovation, and teamwork
• Create yearly department goals and forecast resource needs for the department
• Review and update department website as needed to reflect process and service updates

Case Management          

• Provide culturally competent case management services on an ongoing basis to a caseload of students.
• Create case management plans and college success plans with students
• Assist students in clarifying personal, education and life goals and provide comprehensive support services, which reflect an understanding of student development theories
• Maintain regularly updated case notes on students¿ progress and service delivery
• Develop educational and behavioral intervention plans
• Work closely with the college¿s Financial Aid department to provide financial aid advising and advocacy for program participants
• Facilitate student access to and participation in college and community resources that will enhance student success
• Facilitate student groups, teach TRIO classes, and lead workshops

Recruitment and Selection of TRIO Students          

• Recruit and select students for TRIO program
• Develop department recruiting and marketing materials that clearly communicate the department¿s student success services
• Build and support networks and partnerships between students, faculty, staff, administration and community agencies
• Establish and conduct intake assessments and evaluations with students.
• Determine student eligibility for participation in the TRIO program based upon federal legislation and regulations
• Collaborate with school districts and community agencies serving foster youth and homeless youth
• Serve as the designated support staff for youth from foster care and McKinney-Vento youth

Supervision and Management          

• Recruit, select, train, coach, support and evaluate direct report staff
• Train staff to focus on student development needs and to take a holistic approach when working with students.
• Build an effective team that is results driven and characterized by collaboration and cooperation.
• Supervise staff.  Evaluate employee performance annually, establish expectations, resolve grievances and take corrective action as needed.
• Ensure accountability and goal attainment for staff by providing support and guidance.

Foster Youth Program Implementation          

• Serve as the official college Foster Youth Liaison
• Administer and distribute funds used to support the needs of BC¿s Foster Youth.  Manage program budget.
• Serve as the Bellevue College representative on the Regional Foster Youth Consortium
• Represent Bellevue College at all meetings and events serving foster youth in King County
• Conduct outreach to Foster Youth for enrollment at Bellevue College
• Collaborate with community-based organizations serving Foster Youth
• Ensure compliance with the Washington State Achievement Council Standards of Practice
• Perform other duties as assigned

Minimum Qualifications  

• Bachelor's degree in Student Affairs, Higher Education Leadership or related fields or equivalent combination of experience and education can be substituted for the education requirement on a year-for-year basis
• One to three years of professional experience in a higher education leadership position
• Experience supervising positions in Student Affairs at an institution of higher education
• Experience developing and implementing student success programming that addresses closing the equity gap, student retention, and completion
• Experience working in a diverse, multicultural environment
• Budget management experience
• Effective written and oral communication skills, including with English language learners
• Demonstrated ability to work within a team environment, which promotes collaboration and cooperation to achieve team goals and deliverables
• Demonstrated commitment to addressing diversity in the delivery of all services and programs
• Demonstrated knowledge of, and experience working in accordance of federal, state, and college regulations and policies
• Demonstrated ability to problem solve and work through challenging situations
• Demonstrated commitment to fostering a student-centered environment
• Demonstrated ability to develop and maintain strong interpersonal relationships
• Proficient in using Microsoft Office suite

Preferred Qualifications  

• Master's degree in Student Affairs, Higher Education Leadership or related field.
• Experience working for a federal TRIO program
• Experience writing and managing federal grants
• Three or more years of experience providing direct student services in a higher education setting to first generation college students, low-income students, and students with disabilities
• Demonstrated knowledge of Heiberg Student Access database or equivalent
• Demonstrated knowledge of degree audit system and ctcLink database system
• Experience providing case management and mentoring students on a wide variety of personal, social, and academic concerns
• Experience with recruiting, teaching classes, leading workshops, giving presentations, and organizing student events
• Experience working in a collaborative environment with students, staff, faculty administrators, and community leaders with various cultural and socio-economic backgrounds

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 02/02/2025 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College
• Complete Job Questionnaires if applicable

Contact: 

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at jobs@bellevuecollege.edu. 

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

 Apply on company website