Description
*** Two years experience in a healthcare environment required ***
Summary
The role of the Administrative Coordinator in the Barton Home Health, Hospice, and Advanced Care department is multifaceted and exists to assist in managing the administrative and patient care needs of the department through cooperation with Barton Health's staff, physicians, volunteers, patients, and their caregivers.
Qualifications
Education:
• High School Diploma or GED preferred
Experience:
• Two to three years of experience providing administrative support in an office environment.
• Two years of experience in a healthcare environment.
• Experience with timekeeping and payroll software is preferred.
Knowledge/Skills/Abilities:
• Knowledge of medical terminology.
• Excellent interpersonal skills.
• Intermediate computer literacy.
• Ability to multi-task and superior organizational skills required.
• In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 25 pounds (OS).
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
• Occasional travel to various health system locations.
Essential Functions
1. Provides consistently exceptional care at all times.
2. Reviews all referrals to the Home Health, Hospice and Advanced Care Department for appropriateness, completeness, and regulatory requirements have been met. Coordinates with other departments and organizations for admission to Home Health, Hospice and/or Advanced Care.
3. Reviews insurance for all patients for eligibility and share of cost. Obtains authorizations for private insurances.
4. Manages admission packets to ensure completeness and accuracy with regulatory requirements.
5. Tracks quality data for admissions, readmissions, insurance, total joints and as required by the department.
6. Performs assigned clerical duties (faxing, photocopying, data entry & retrieval, etc.) in an accurate and timely manner.
7. Answers telephones, route callers, takes messages and provides routine information to callers. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner.
8. Communicates problems as they arise through proper channels.
9. Oversees the ordering of office supplies.
10. Participates in departmental surveys and ensures documentation and corrective plans are met within established timelines.
11. Effectively coordinates scheduled daily activities to ensure productivity standards are met and work is completed in a timely manner.
12. Manages and ensures physician orders are signed within the designated time frame meeting regulatory compliance standards.
13. Assigns and manages chart audits to ensure completeness of medical records.
14. Assists in the development of reports to meet all organizational and regulatory requirements. Ensures reports are complete, accurate and provided according to established deadlines.
15. Assists with payroll processes, ensuring the employee timekeeping system reflects accurate employee hours and consistently meets payroll deadlines.
16. Assists with the renewal of facility licenses, and CLIA renewals.
17. Oversees agendas and takes meeting minutes at assigned meetings.
18. Responds to the needs of the department by performing other duties, as necessary.
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