Office Asst II Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req36650)

Description

Performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification and coordination of services for patients, charge entry and reconciliation functions, and co-payment and daily cash receipt responsibilities. The Office Assistant II will assist with medical record operations on a daily basis, greets registers and escorts patients, completes patient set-ups, turns over patient rooms and ensures that the exam room is properly cleaned and prepped. He/she will perform other patient care duties determined by the therapist or physician, edits and distributes clinical dictations, orders and maintains clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and provides front office and call center coverage and assistance.
Education

• High School Diploma or GED required or
• equivalent required and
• Associate's degree (A.A.) preferred or
• Bachelor's degree from a college or university in healthcare preferred or
• related field preferred

• 3-4 years Medical office experience in a rehabilitation setting required or
• 3-4 years Combination of experience and education. required and
• 1-2 years 1 year within medstar national rehabilitation network (MNRN) required and

• Excellent customer service skills, and excellent verbal and written communication skills.
• Basic knowledge of Microsoft Office products including Word, Excel and Outlook.
• Must be a highly organized, process oriented individual who has the ability to multi-task, be flexible and be a self-starter.
• Ability to follow instructions and assist visitors and/or patients without compromising safety, service, care or efficiency.
• Must be friendly and professional when interacting with patients and visitors at all times.
• Demonstrates teamwork, while encouraging open and direct communication with others in a positive manner.
• This person will be the initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.