Associate Chief Information Officer - IS Admin - Full Time 8 Hour Days (Exempt) (Non-Union) Job Listing at Keck Medicine of USC in Los Angeles, CA (Job ID 70438879680)

Description

The Associate Chief Information Officer leads engagement and positive technology service experiences. This IT senior leader reports to Chief Information Officer and is charged with providing strategic vision and operational plans to successfully deliver technology services to users and customers at RIT. This senior role oversees several IT and multiple department services including an enterprise service desk, endpoint device services and the ITS project management office with strategic deliverables, operational plans and continual process development using key industry analytics. Lead and develop a new enterprise service model which leverages emerging technologies, new service practices while delivering outstanding service.

Essential Duties:

• Leads the development of comprehensive enterprise services program collaboratively with ITS and enterprise partners providing project and support services that consistently exceed customer expectations
• Leads ITS strategic and operational planning to help address enterprise-wide goals designed to foster innovation, prioritize initiatives, and successfully manage technology service delivery to all users and customers in order to deliver outstanding IT service experiences.
• Promotes behaviors, practices and work experiences that foster innovation, promote creativity and reward ingenuity. Relishes selecting, managing, and developing technology staff making ITS a great place to work, grow and succeed.
• Builds strong partnerships with Associate CIO and CIO to ensure strategic plans, operational success and response services are connected and executed successfully.
• Seeks and communicates key industry metrics and analytics effectively for change, trends and resource management.
• Other duties as assigned.

Required Qualifications:

• Req Bachelor's degree Information Technology, Business Administration, or related field.

• Req 10 years Management experience and leadership in Information Technology

• Req Proven executive leadership experience and interpersonal skills.
• Req Able to establish a vision for change and plans for successful implementation.
• Req Resiliency and experience in leading others through change.
• Req Exceptional written and presentation communication ability.
• Req Demonstrated knowledge & experience managing ITSM processes, including service support and service delivery.
• Req Keen interest and ability to motivate and develop staff and student teams making ITS a great place to work, grow and succeed.
• Req Proven ability to attract and develop exceptional talent.
• Req Strong ability to use metrics and analytics to provide information and future plans.
• Req Ability to articulate key trends, issues and opportunities in IT and Higher Education.

Preferred Qualifications:

• Pref Master's degree

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $300,000.00 - $480,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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