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Mortgage Collections Rep
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Communicate daily with borrowers who are delinquent on loan payments, generally by incoming and outgoing telephone conversations but also by letters and email. Document efforts - results in the collection notepad system. Process incoming and outgoing documents related to collection and loss mitigation efforts. Update t...
Sr Strategic People Partner II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Advise, coach, and mentor both managers and associates to identify the talent and business needs of their assigned business lines. Provide human resources leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning, organization...
Client Treasury Management Specialist
Valley Bank - New York, NY
Responsibilities include but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasur...
Imaging Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
Personal Banker - Regional
Valley Bank - Totowa, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
customer Care Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Personal Banker - Regional
Valley Bank - Passaic, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - South Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head of Customer Care Strategy
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish a vision for the future of customer experience and develop strategies that align with this vision. Refine all aspects of Customer Care workflows, and technology frameworks to meet business goals and performance expectations. Evaluate cutting-edge technologies, compile user needs and detailed requirements in co...
Deputy CISO
Valley Bank - New York, NY
Responsibilities include but not limited to: Strategy - Planning: Work with the CISO to develop and implement an information security strategy that aligns with organizational priorities. Oversee the implementation and execution of security standards and policies. Develop operational-level roadmaps and execute improvement plans for underperforming security areas...
Personal Banker - Regional
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Service Excellence Manager I
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Healthcare Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
