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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Personal Banker - Regional
Valley Bank - Passaic, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - South Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head of Customer Care Strategy
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish a vision for the future of customer experience and develop strategies that align with this vision. Refine all aspects of Customer Care workflows, and technology frameworks to meet business goals and performance expectations. Evaluate cutting-edge technologies, compile user needs and detailed requirements in co...
Deputy CISO
Valley Bank - New York, NY
Responsibilities include but not limited to: Strategy - Planning: Work with the CISO to develop and implement an information security strategy that aligns with organizational priorities. Oversee the implementation and execution of security standards and policies. Develop operational-level roadmaps and execute improvement plans for underperforming security areas...
FCC Tech Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ERCM. Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, RCM Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC b...
FCC Tech Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ERCM. Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, RCM Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC b...
Personal Banker - Regional
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Moonachie, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Nutley, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Service Excellence Manager I
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Healthcare Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
SAP Report Designer - Finance
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Collaborate with functional / business teams to understand the requirements and develop interactive reports using SAP Analytics Cloud, ensuring data accuracy and relevance. Create and maintain data models that support various reporting requirements and integrate data from multiple sources into SAP Analytics Cloud. Devel...
