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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Healthcare Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
Market Manager- Paterson and Fair Lawn
Valley Bank - Paterson, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Business Banker - NJ (Union, Newark, Maplewood or Springfield)
Valley Bank - Springfield Township, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Resolution Planning Manager - Capital Planning
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Provide subject matter knowledge on expectations and requirements. Communicate Resolution planning initiatives to senior leadership, the Board of Directors, and other relevant parties. Oversee all aspects of Resolution Planning including program implementation, drafting and submission of deliverables, as well as gap ide...
Sr Customer Care Specialists - Call Center
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Business Banker II
Valley Bank - Brooklyn, NY
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Home Loan Consultant
Valley Bank - NY
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
Private Banking Officer III
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manages the retention and expansion of existing client relationships through a contact strategy and ongoing review the clients banking needs. Build, promote and maintain adequate pi...
Personal Banker - Regional
Valley Bank - Springfield Township, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Specialized Loan Servicing Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Coordinate with internal and external third-party resources in performing the day-to-day operations of loan and agency servicing, participations servicing, and/or swap loan servicing for the bank's portfolio. Ensure assigned specialized loans are serviced properly and efficiently through diligent monitoring of requests and stric...
Healthcare Relationship Manager Paramus, NJ
Valley Bank - Paramus, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Staff Appraiser - Commercial
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Maintain contact with various departments to resolve problems relative to requests for appraisal work. Monitor and evaluate the impact of changes in the commercial appraisal profession and recommend changes in official Valley National Bank Appraisal policies and procedures as appropriate. Responsible for processing appr...
Personal Banker - Regional
Valley Bank - Livingston, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Dept Head, Mortgage Loan Servicing
Valley Bank - Wayne, NJ
The Dept Head, Mortgage Loan Servicing will be responsible for leading and directing all aspects of the residential mortgage loan servicing business line including strategy development and execution. Plans & directs policies, objectives, and initiatives necessary to create an efficient, scalable, engaged, and customer centric servicing team. Leads and develops managers and staff to create bench...
