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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Service Excellence Manager I- 8th Avenue
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - Maplewood, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Fairfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager
Valley Bank - Butler, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Credit Officer
Valley Bank - New York, NY
Responsibilities include but are not limited to: Carries some approval authority for commercial credit requests in all portfolios (retail, commercial & Industrial, real estate, specialized industries, and leasing). Manage a team of CPM Team Leaders and Credit Portfolio Managers with direct and indirect reports to ensure operational efficiency, collaboration across teams and qu...
OFAC Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform due diligence on OFAC Sanction Screening hits generated from a variety of sources. Investigate possible hits and escalate for further review and approval to management. Distribute updated OFAC lists to various business units and ensure all searches are performed timely. Perform OFAC screening of Bank's ...
Associate Auditor
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Perform audit procedures, including evaluating internal controls, reviewing and analyzing evidence and documenting department processes and procedures. Participate in interviews, review documents, create process narratives/flow charts, compose summary memos and prepare working papers in accordance with IIA and Valley IA standar...
Executive Assistant - C-Suite
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Schedule and organize extensive internal and external meetings, conference/video calls, and appointments; manage, prioritize, and maintain a busy and dynamic calendar of meetings and events. Prepare documents, spreadsheets, slide presentations, agendas, reports, special projects, and other documents in support of objectives for ...
Loan Review Officer I
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform independent assessment of credit to determine quality of underwriting, administration and problem loan management. Evaluate the accuracy of loan officer risk ratings; assigning and supporting more suitable risk ratings where appropriate. Assess the adequacy of loan and collateral documentation. Test loa...
Creative Studio Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Manage the creative studio team and oversee the production of high-quality design for various platforms and channels. Execute design work across various media, such as print, digital, web, social, video, and animation. Streamline and optimize studio processes and workflows to improve efficiency, productivity, and qualit...
Compliance Officer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and maintain current knowledge of bank regulations. Prepare and lead monitoring programs and may instruct junior officers or other staff conducting monitoring. Review and analyze advertising materials. Perform research to determine what regulations are impacted and decide if the materials are in compliance. Prov...
Personal Banker- 6th Avenue
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker - Regional
Valley Bank - Bloomfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker- Sheepshead Bay
Valley Bank - Brooklyn, ny
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
