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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
PERSONAL BANKER
Valley Bank - South Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head of Customer Care Strategy
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish a vision for the future of customer experience and develop strategies that align with this vision. Refine all aspects of Customer Care workflows, and technology frameworks to meet business goals and performance expectations. Evaluate cutting-edge technologies, compile user needs and detailed requirements in co...
FCC Tech Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ERCM. Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, RCM Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC b...
FCC Tech Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ERCM. Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, RCM Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC b...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
SAP Report Designer - Finance
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Collaborate with functional / business teams to understand the requirements and develop interactive reports using SAP Analytics Cloud, ensuring data accuracy and relevance. Create and maintain data models that support various reporting requirements and integrate data from multiple sources into SAP Analytics Cloud. Devel...
Business Banker - NJ (Union, Newark, Maplewood or Springfield)
Valley Bank - Springfield Township, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr Customer Care Specialists - Call Center
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Personal Banker - Regional
Valley Bank - Chester, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Loan Doc Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Prepare loan documents upon receipt of request from the Lender, review loan approval and related supporting documents. Ensure that all required documents, including insurance information, are provided to properly evidence the loan and perfect the bank's security interest. Work with Bank's (Medici or LaserPro) software and other...
Loan Ops Data Integrity Specl
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Review each loan approval for appropriate lending authority based on loan type, exposure limit, etc. to ensure approvals are in compliance with Bank's Lending authority requirements as outlined in the Credit Policy Manual. Review loan packages for compliance with regulatory requirements i.e. Flood, HMDA, CRA, REG B, etc.
Senior Loan Closing Coordinator
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Lead in procuring documentation and information essential to loan application processing and ongoing portfolio management. Review loan approvals for accuracy, and coordinate revisions as necessary. Assist Relationship Managers with providing superior customer service to existing customers by resolving issues and providi...
Personal Banker - Regional
Valley Bank - Springfield Township, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
