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Service Excellence Manager I
Valley Bank - Nutley, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - West Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Oakland, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Livingston, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Service Excellence Manager I
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head, Bus Intel & Reporting
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Lead a team of data analysts and BI specialists to deliver key metrics across all business lines and functions. Develop talent to increase data-analytics maturity. Develop and maintain intuitive dashboards in a scalable, user-friendly business intelligence (BI) environment, with high degree of availability and data accu...
Loan Workout Team Leader
Valley Bank - Fairfield, NJ
Responsibilities include but not limited to: Supervise assigned workout officers and support staff. Independent, self-starter experienced with guiding workout officers in managing their respective portfolios by, among other things, reviewing the officers' proposed courses of action and the facts and considerations on which they are based and where appropriate, raising addition...
PERSONAL BANKER
Valley Bank - Butler, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager
Valley Bank - Hackensack, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
