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Client Treasury Management Specialist
Valley Bank - New York, NY
Responsibilities include but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasur...
PERSONAL BANKER
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Imaging Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
AML/Partner Banking Program Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform initial and ongoing due diligence on partner banking customers in accordance with Valley's AML/CIP policy, including collection and review of all required licenses, validation of customer BSA, KYC and CIP processes, and understanding of customer's transaction monitoring process. Conduct initial and ongoing risk assessmen...
Marketing Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Work closely with Marketing Leaders to support Valley's various lines of business and programs designed to grow and deepen relationships with our key consumer audiences. Assist in development and execution of actionable tactics that support marketing activities, including email, social, web, mobile, PR, sales collateral, etc.
Sr Marketing Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities. Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Lead data-driven change management. Leverage cross-functional relationships and personal influence to drive cha...
Comm Bnkg Relationship Mgr II (C&I) - White Plains, NY
Valley Bank - White Plains, NY
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Personal Banker - Regional
Valley Bank - Totowa, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
customer Care Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Client Experience Specialist - Palo Alto, CA, NYC, NY or St Petersburg, FL
Valley Bank - Palo Alto, CA
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Personal Banker - Regional
Valley Bank - Passaic, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - South Orange, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Head of Customer Care Strategy
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish a vision for the future of customer experience and develop strategies that align with this vision. Refine all aspects of Customer Care workflows, and technology frameworks to meet business goals and performance expectations. Evaluate cutting-edge technologies, compile user needs and detailed requirements in co...
PERSONAL BANKER
Valley Bank - Gardendale, AL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
