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Service Excellence Manager I-Rochelle Park
Valley Bank - Rochelle Park, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Commercial Banking Relationship Manager III
Valley Bank - Chicago, IL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Sr Analyst, Operational Risk
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Perform the initial analysis of incidents and identify any impact. With guidance, conduct a mini front-to-back analysis of incidents to determine if an enhancement is needed to a function/process/control and ensure that operational risk incidents are properly posted to and processed through the Risk Incident Tracking Application (GRC).<...
Sr Analyst, Regulatory Reporting
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Lead the preparation, compliance and submission of the quarterly Regulatory filings (Call Report, FR Y9-C, FR Y-9LP) to the regulatory agencies (FRB, FDIC, OCC). Preparation and submission of other Regulatory reports including the FR 2900, FR 2644, TIC BL-1 and focus reports and other filings to the applicable regulatory agenci...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Intern - Diversity & Inclusion
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Assist the Chief Diversity - Inclusion Officer and team in the implementation and execution of projects related to the organization's (DEI) initiatives. Assist with analyzing data from employee engagement surveys and other data sources. Work on DEI initiatives and programs, which includes working with our Associate Res...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Service Representative - Mortgage Services
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing...
Deposit Products Analyst
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Work closely with Liquidity and Funding to align deposit pricing with funding strategies, balance sheet objectives and risk management considerations. Conduct thorough and precise interest rate calculations, ensuring accuracy in pricing structures that impact the Bank's deposit portfolio. Conduct analysis of deposit pro...
Home Loan Consultant
Valley Bank - Coral Gables, FL
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
Imaging Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
Intern - Commercial Banking - Commercial Real Estate
Valley Bank - Morristown, NJ
Responsibilities include but not limited to: Learn about Salesforce/nCino. Assist with loan portfolio management. Assist and observe the commercial lending underwriting process. Observe loan discussions and attend sales meetings. Training on all deposit products offered by bank. Learn about our treasury management process. Assist Re...
Intern - Commercial Banking - East Florida
Valley Bank - West Palm Beach, FL
Responsibilities include but not limited to: Learn about Salesforce/nCino. Assist with loan portfolio management. Assist and observe the commercial lending underwriting process. Observe loan discussions and attend sales meetings. Training on all deposit products offered by bank. Learn about our treasury management process. Assist Re...
Intern - Commercial Banking - NY
Valley Bank - Jericho, NY
Responsibilities include but not limited to: Learn about Salesforce/nCino. Assist with loan portfolio management. Assist and observe the commercial lending underwriting process. Observe loan discussions and attend sales meetings. Training on all deposit products offered by bank. Learn about our treasury management process. Assist Re...
Intern - Commercial Banking - Professional and Executive
Valley Bank - St. Petersburg, FL
Responsibilities include but not limited to: Learn about Salesforce/nCino. Assist with loan portfolio management. Assist and observe the commercial lending underwriting process. Observe loan discussions and attend sales meetings. Training on all deposit products offered by bank. Learn about our treasury management process. Assist Re...
