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Temporary Helpdesk Representative
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service. This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing proble...
Learning & Development Trainer
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Learning & Development Trainer position is located in Rosemead, CA and is responsible for conducting training programs, seminars, and conferences for Operations and Support Center associates. This position facilitates GO classes and assists with monitoring and evaluating training program effectiveness. This position also assists wit...
Director, Guest Care
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Director, Guest Care serves as the leader for Panda's Voice of the Customer (VoC) programs and has responsibility for the development and implementation of the VoC strategy across the organization. This position oversees our Social Media Community Management, Contact Center and Guest Experience Measurement teams to capture, analyze, and ...
Building Ops Maintenance Technician
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Building Ops Maintenance Technician is responsible for performing semi-skilled maintenance work at the Support Center. This position serves as a specialist in electrical or plumbing skilled trade. The Building Ops Maintenance Technician manages the work schedule for Support Center maintenance and repair projects and provides mainten...
Executive Director Cybersecurity
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Executive Director, Cybersecurity is responsible for overseeing protection and governance of Panda Restaurant Group's technical assets, including information/data, computer systems, and Point of Sales systems, to ensure components meet security and regulatory requirements. This position develops the vision and strategies while manag...
Director, Benefits
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Director, Benefits position is responsible for the long-term strategy for all company benefit programs, designing programs that are market competitive and align with the business strategy. This position ensures the proper administration and communication of benefits covering health and welfare, retirement, disability, life insurance...
Guest Care Associate Manager (Guest Experience)
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Guest Care Associate Manager (Guest Experience) understands and works collaboratively with Operations and other cross-functional teams to drive and deliver on the ideal brand and restaurant experience. This position is responsible for Guest data management, CRM integrations, and Guest experience reporting, analytics, and insights.&n...
Senior Tax Accountant
Panda Restaurant Group - Pasadena, CA
Summary of Job Description: The Senior Accountant (A) position is responsible for worksheet preparation to assist the Manager, Accounting & Tax with tax return preparation. This position is also responsible for preparing year-end financial data to assist the Manager with investment entities tax return preparation. The Senior Accountant (A) assists the Manager in prepar...
Decentralized Learning Specialist
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Decentralized Learning Specialist (DLS) is responsible for designing, implementing, and evaluating comprehensive and applicable training programs to meet the learning and development needs of store level management within one zone (Store Managers, Assistant Managers, and Chefs). This position collaborates with Regional and Zone leaders t...
CFT Design Project Manager
Panda Restaurant Group - Pasadena, CA
Summary of Job Description: The Design Project Manager is responsible for creating 25 – 30 site designs annually for a regional market consistent with CFT's overall strategic development goals, while adhering to cost, schedule and tenants' operational requirements. This position reviews and analyzes due diligence information as the basis for developing site plan design...
Sr. System Analyst (Workday Financial)
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Sr. Systems Analyst (Workday Financial) is responsible for implementation of the Workday Financial system, ensuring effective system administration, data integrity and process efficiency. This position analyzes, administers, and troubleshoots the Workday Financial system, FDM and FIN modules, working with accounting/finance associates an...
Manager, HR Compliance
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Manager, HR Compliance is responsible for ensuring the company's I-9/E-Verify, pre-employment background checking, LOA, reasonable accommodation and PTO compliance policies and processes comply with all applicable federal, state, and local laws. This position researches and monitors changes in HR compliance requirements and informs the c...
Director, Multi-Brand Marketing
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Director, Multi-Brand Marketing is responsible for building brand awareness and demand for a mix of different brands such as Raising Cane's, Whataburger, Uncle Tetsu, and Yakiya in local communities by forging meaningful connections with local communities and fostering guest love and loyalty. This position is responsible for serving...
Brand Innovation Programs Associate Manager
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Brand Innovation Programs Associate Manager is responsible for collaborating and contributing to brand innovation activities that bring the brand vision and strategy to life through Operations excellence. This position supports managers in the delivery of break-through innovation and Operations Excellence programs based on a deep un...
Manager, HR Service Center
Panda Restaurant Group - Rosemead, CA
Summary of Job Description: The Manager, HR Operations and Service Center position is responsible for day-to-day management of all or part of the HR Service Center, depending on scale. This position implements the overall strategies and policies developed by HR leadership. This position oversees efficient operation of the HR Service Center by achieving key pe...
